Production & Shipping

PRODUCTION TIMES

At Inked & Etched we aim to get your products made and shipped as quick as possible. Current production times on custom orders is generally 1-5 business days. We also stock a range of ready made items which are ready to ship straight away. This includes our 'My First Day' boards for example. 

Please allow longer production times during peak periods such as Christmas and Easter. This can be up to 2-3 weeks. 

 

SHIPPING TIMES

We post our products via Australia Post. Almost all of our products come with tracking except for some of our very small items. We are based in Perth and ship Australia wide. 

Generally your package should arrive within the following time frames:
- Perth to Perth 2-3 business days
- Perth to Eastern and other states 4-6 business days
- Perth to rural Eastern and other states 4-8 business days.

Express shipping should generally arrive within the following time frames:
- Perth to Perth 1-2 business days
- Perth to Eastern and other states 2-4 business days
- Perth to rural Eastern and other States 2-5 business days. 

What if my parcel gets lost in the post? 
Inked & Etched does not take responsibility for lost items. Once the items leave our workshop they becomes the responsibility of the post office. Please contact your local post office with your tracking number. 

What if my parcel is damaged in the post? 
Inked & Etched packages all our items with love and care. If your item arrives damaged please contact us via email, info@inkedandetched.com.au, within 48 hours with a photo of the damage and we will gladly replace the item.